Velocity Micro T408 Guide de l'utilisateur télécharger pdf (Page 39)

Getting Started

XXII. SUPPORT & REGISTRATION

Cruz Support is available at http://cruzsupport.velocitymicro.com. There

are a large number of informative knowledgebase articles to answer your

questions. You can also download the latest manual for your product. Once

registered at the site, you can register your product, submit tickets for

support, and administer your tickets and personal profile.

How Do I Get Support?

1. If you have not already done so, create a Support account for yourself at

our website: http://www.cruzreader.com/support

Note: Those customers who have purchased a Cruz product directly from

Velocity Micro may skip this step.

2. Then register your purchased Cruz products.

3. When complete, go to ‘My Products’

and submit a ticket for the product you

are seeking support for.

4. If you need to return your Cruz product for repair, you must first contact our

technical support for a RMA (Returned Merchandise Authorization).

Note: Proof of Purchase is required for RMA services. You create a ticket to

upload your Proof of Purchase.

1 2 ... 34 35 36 37 38 39 40 41 42 43 44

Pas de commentaire

Velocity Micro T408 Guide de l'utilisateur Page 39